The Sound of Silicon Silence: Why Claude’s Outages Actually Matter
By Marcus Osei · 6 min read
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It starts with a flickering cursor.
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In that moment, the productivity of thousands of knowledge workers across the globe grinds to a halt.
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To understand why Claude goes down, you have to look at what’s happening under the hood in places like Ashburn, Virginia or the outskirts of Council Bluffs, Iowa.
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These outages usually fall into two categories: capacity issues and deployment glitches.